Payment Policy
How pricing and payment work on the 1DAY platform.
Last updated: 16 September 2026
This Payment Policy should be read together with our Terms & Conditions, Booking Policy and Cancellation & Refund Policy.
1. Prices and currency
Prices are shown in Egyptian Pounds (EGP). The total for the guests you selected, together with any applicable fees, is displayed before you confirm your booking.
2. Payment options
The payment options available to you are shown during the booking process. Please follow the instructions presented at the time of booking to complete your payment. (The specific payment methods offered are confirmed at checkout and may change as payment options are added.)
3. Handling of payment details
We do not store full card details on the platform. Where card payment is offered, it is handled by a payment provider that processes the transaction. Records of the amount and payment status are kept with your booking.
4. Confirmation of payment
Your booking reference identifies your reservation and its associated payment record. If you have any question about a charge or payment status, contact us with your booking reference.
5. Refunds
Where a refund is due, it is handled in accordance with our Cancellation & Refund Policy and is normally made using the original payment method.
6. Contact
For any question about payments, contact us:
- Email: info@1day.holiday
- Phone / WhatsApp: +20 104 318 3231
- Website: 1day.holiday